Answers from your content. Live.

To give your customers the experience they deserve.

Nuova reads your website, documents and FAQs, then answers your customers day and night. It cites its sources, captures leads, and hands over to your team when it should. It says “I don't know” instead of making things up.

See it in action

No developers needed. One line of code to install.

acme-plumbing.example/prices

AcmePlumbing & HeatingServicesPricesBook a visit

Gas Safe registered

Warm homes.
Fixed prices.

Boiler repairs, servicing and new installs across Leeds, Bradford and Wakefield since 2009.

Acme AssistantAI assistant

Hi! I'm Acme's assistant. Ask me about prices, bookings or the areas we cover.

Ask a question…

Built by Nuova

Ask us anything

An assistant on a sample website: it answers from the business's own pages, shows its source, and hands over when it doesn't know.

1 line

of code to install

Works on WordPress, Shopify, Wix, Squarespace, Webflow or your own app. No developer needed.

answers, even at 3am

Customers get an answer the moment they ask, not when you're next at your desk.

made-up prices

Every reply is checked first. Prices that aren't in your content are blocked before anyone sees them.

Never

trained on your data

Your content and your customers' chats are only used to answer your visitors.

A chatbot that guesses costs you customers. Ours checks its answers first.

Every reply is grounded in your own pages, then checked before anyone sees it. Prices that aren't in your content get blocked, and questions it can't answer go to your team.

A generic chatbot

How much is a boiler service? Can you come Sunday?

Sure! A boiler service is usually around £120, and we can come out this Sunday.

Blocked · not in your content

An assistant trained on your site

How much is a boiler service? Can you come Sunday?

An annual boiler service is £89, including VAT [1]. We're open Saturdays 8am–2pm, but closed on Sundays [2].

Source · Prices page

It shouldn't sound like a chatbot. It should sound like you.

Choose how it looks, how it talks and how it hands over to your team. Try it: pick a personality and a colour, then hover the assistant.

Personality

Brand colour

Hover or tab through the assistant to see what you can change.

Acme AssistantAI assistant

You're chatting with an AI assistant. It can make mistakes, so check anything important.

Hi there! I'm Acme's assistant. Ask me anything about our services.

Do you do Saturday call-outs?

Yes, we do! Saturday call-outs run from 8am to 2pm, and the call-out fee is £95 including the first half hour. Shall I help you book one? ^[1]

How much is a boiler service?What areas do you cover?

Ask a question…

Talk to a personPrivacyBuilt by Nuova

Everything you can change

Identity: Name, avatar and the launcher button's label.
Look: Brand colour, light, dark or match-the-device, left or right corner.
Personality: Friendly, professional, concise or playful.
Your rules: What to always mention, what never to say, how to describe you.
First impression: Your welcome message and up to four starter questions.
When it doesn't know: Your own words instead of a guess, then an offer to reach a person.
Handoff & leads: Live inbox, email or both, and which contact details to collect.
Transparency: AI notice, privacy link and an optional consent step.

Every change shows up in a live preview before it goes anywhere near your site.

Every chat, lead and gap in one place.

See how your assistant is doing, change its look and tone in seconds, reply to customers who asked for a person, and follow up on leads. Click around.

nuova · your dashboardSample data

Hello, Acme Plumbing

The last 30 days across all your assistants.

Conversations

Resolution rate

85%

answered without a person

Leads captured

AI replies this month

44 / 5,000

Conversations per day

Knowledge gaps

Questions it couldn't answer.

Do you offer finance on new boilers?3
Do you install heat pumps?2
Can you unblock a drain?1

Live in 10 minutes. Really.

Point it at your website

Add your URL, then any PDFs, Word documents or FAQs. We read it all, respecting robots.txt, in a couple of minutes.

Make it yours, then test it

Pick your colours, tone and welcome message with a live preview. Run the built-in test suite to check every answer stays grounded.

Paste one line

Copy the snippet into your site's footer. Works with WordPress, Shopify, Wix, Squarespace, Webflow or your own app.

The whole install

<script src="https://nuova-ai.com/widget.js"
        data-assistant="pk_your_key" async></script>

Your best front-desk person, on every page.

Not a pop-up that annoys people. An assistant that knows your business and knows its limits.

Captures leads: Collects name, email and phone at the right moment, with consent, and emails them to you instantly.
Hands over to people: Visitors can ask for a person. Your team replies from a live inbox while the AI steps back.
Takes actions: Books callbacks or checks order status through your own systems, with signed, validated webhooks.
Shows you the gaps: See every question it couldn't answer, so you know exactly what to add to your content.
Shows its sources: Every answer links to the page it came from, so your customers can check for themselves.
Stays in its lane: Refuses off-topic requests and resists prompt-injection tricks. It never reveals its instructions.

Your data stays yours.

You're the controller of your customers' data and we process it for you, under a proper Data Processing Agreement.

Read the DPA Sub-processors How answers are made

Never used to train AI models
Hosted in London (UK data residency)
Every customer isolated at the database level
Clear “you're talking to an AI” notice on every chat
No cookies, and nothing stored until a visitor interacts
Automatic deletion after the retention period you choose
Visitors can download or delete their own data

Launching 2027

Clear prices. No surprises.

When we launch, start free with 100 AI replies. Upgrade when it's earning its keep. Cancel any time.

From 1.2p per reply, with no per-conversation fees. Some AI chat tools charge about 78p for every conversation their AI resolves.^*

Founding priceJoin the waiting list for founding prices. Subscribe when we launch and that price is yours to keep for as long as you stay subscribed.

Starter

/month

+ VAT · £69/month for future customers

3.9p per reply

1,000 AI replies / month
1 assistant
100-page website crawl
Lead capture & email alerts
Live inbox handoff

Join the waiting list

Growth

Pro

Best value

/month

+ VAT · £309/month for future customers

1.2p per reply

20,000 AI replies / month, shared across assistants
10 assistants
2,000-page crawls
Remove “Built by Nuova”
Priority support

Join the waiting list

Price per reply = monthly price ÷ included AI replies, excluding VAT. *Based on the published prices of leading AI chat tools, checked October 2026 and converted at £0.79 per $1.

Questions

What happens when it doesn't know the answer?+

It says so, in your words, and offers to pass the question to your team. It never guesses. Every unanswered question shows up in your knowledge-gap report so you can fill it.

Do I need a developer?+

No. If you can paste text into your website builder's footer box, you can install it. Developers can also open it from any button with window.Nuova.open().

Which AI does it use?+

Anthropic's Claude for answers, behind a provider-agnostic layer. Your data is never used to train models.

Can visitors talk to a real person?+

Yes. They can ask at any time; you get an email and the conversation appears in your live inbox, where you reply and the AI steps back.

When can I get it?+

We're launching in 2027. Email support@nuova-ai.com and we'll tell you the moment it's ready.

Let's talk.

Questions, a business you'd like us to build an assistant for, or want to be first in line at launch? Send us a message and a real person will reply.

Usually a reply within one working day
No sales pressure, no mailing list
Based in the UK